Property Damage Restoration Services in Metro Atlanta & Northeast Georgia
Water, fire, mold, storm and sewage — one call starts it all. ★ 4.8 on Google · A person answers 24/7 · We help you file your insurance claim
Water, Fire, Mold & Storm Damage Restoration — From the Emergency Call to a Seamless Rebuild Hand-Off
Residential and commercial property restoration, available 24 hours a day, 7 days a week
Verus Restoration is a Norcross, Georgia property damage restoration company serving homeowners and businesses across Metro Atlanta and Northeast Georgia. When water, fire, mold or severe weather disrupts your property, one team handles the emergency response and damage mitigation, and our reconstruction partner, a sister company, handles the repairs and rebuild, with a seamless hand-off instead of starting over.
- Open 24 hours, 7 days a week
- Residential & commercial
- Based in Norcross, GA
- Metro Atlanta & Northeast Georgia
- Mitigation, then a seamless rebuild hand-off
Whether it’s a burst pipe at 2 a.m., a kitchen fire, a flooded basement after a storm, or mold discovered during a renovation, the first call is the same: (404) 983-0966. We’ll tell you what to do right now, then get a crew moving.
Restoration Services for Every Type of Property Damage
Every restoration project starts with the kind of damage you’re dealing with. Choose a service to see how we assess it, stop it from spreading, and get it ready for the rebuild.
- Water Water Damage Repair Burst pipes, appliance leaks, roof leaks and plumbing failures. We stop the source, remove the water and dry the structure; our reconstruction partner repairs what was damaged. Water damage repair
- Water Water Removal Emergency extraction of standing water from floors, carpet, subfloors and cavities. The faster it’s out, the less there is to rebuild. Emergency water removal
- Water Sewage Cleanup Toilet overflows, floor-drain and main-line backups: contained, removed, disinfected and dried, with protective equipment from the first minute. Sewage backup cleanup
- Water Basement Flooding Pump-out, drying and restoration of flooded basements and crawl spaces, including the moisture and mold risks that follow a flood. Basement flood cleanup
- Water Drying & Dehumidification Commercial air movers, dehumidifiers and moisture monitoring that bring walls, floors and framing back to dry standard before repairs begin. Structural drying
- Fire Fire & Smoke Damage Emergency board-up, debris removal, soot and smoke cleanup, odor removal after a house or business fire, with reconstruction through our partner. Fire damage restoration
- Fire Smoke Damage Restoration Removing soot residue, smoke odor and staining from surfaces and contents — even in rooms the flames never reached. Smoke & odor cleanup
- Mold Mold Removal & Remediation Containment, removal and treatment of mold growth, plus correcting the moisture problem that caused it so it doesn’t come back. Mold remediation
- Storm Storm Damage Wind, hail, fallen trees and roof damage. Emergency tarping and board-up and water intrusion cleanup, with repairs, including roofing, through our partner. Storm damage restoration
- Rebuild Reconstruction Structural repairs and full rebuilds — framing, drywall, flooring, roofing and finishes — through our reconstruction partner, with a seamless hand-off from mitigation. Rebuild via our partner
- Recovery Contents Cleaning & Storage Pack-out, cleaning, deodorizing and secure storage of furniture, documents and belongings while your property is restored. Contents restoration
- Commercial Commercial Damage Restoration Restoration for offices, retail, multifamily and industrial properties, planned around keeping your operation running while we work. Commercial restoration
- Prepare Emergency Planning Pre-loss planning for businesses and property managers so that when damage happens, the response is already mapped out. Emergency response planning
Not sure which service you need? That’s normal — most property damage involves more than one. Call (404) 983-0966 and describe what happened; we’ll sort out the rest.
What to Expect When You Call Verus Restoration
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Call or text — any hour
Reach us 24/7 at (404) 983-0966, or text “HELP” to the same number. Tell us what happened and we’ll tell you what to do right now.
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Inspect & document
We assess the visible damage and find what’s hidden — moisture inside walls, smoke residue, microbial growth — and document everything for your records.
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Mitigate
Water extraction, structural drying, board-up, tarping, containment and contents pack-out: the work that stops the damage from getting worse.
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Rebuild hand-off
Structural repairs, finishes and full reconstruction through our partner company, with a seamless hand-off from our crew.
Which Restoration Service Do I Need?
Not sure what to ask for? Start with what you are seeing in your home or building, then match it to the service below. You only need to call once; we sort out the rest on site.
- Standing water from a burst pipe, appliance or storm: Water Removal first, then Drying & Dehumidification. The water you can see is only part of it; proper drying is what keeps mold from following.
- Wet drywall, warped floors or a ceiling stain: Water Damage Repair. We find the source, measure how far the moisture went and dry the structure.
- Water in the basement or crawlspace: Basement Flooding. Common after heavy rain on Georgia clay and when a sump pump fails.
- A musty smell or visible growth: Mold Removal & Remediation. We contain the area, remove the growth and deal with the moisture behind it.
- Smoke smell, soot or a kitchen fire: Fire & Smoke Damage or Smoke Damage Restoration. Even a small fire can spread soot and odor through the house.
- A tree on the roof, wind or hail damage: Storm Damage. We tarp and board up to stop more water getting in.
- Belongings that need cleaning or a safe place during the work: Contents Cleaning & Storage.
- An office, store, restaurant or multifamily building: Commercial Damage Restoration.
- Walls, floors or cabinets that need rebuilding: Reconstruction, handled through our partner company.
- Getting ready before anything happens: Emergency Planning.
Will insurance cover it? Homeowners policies often cover damage that is sudden and accidental, like a burst pipe or a kitchen fire. Slow leaks, wear and tear, and flooding from rising outside water are usually treated differently, and flood coverage is normally a separate policy. Your own policy and your agent have the final word. Either way, we photograph, measure and document the damage from the first visit so you have what your adjuster needs.
Still unsure? Call (404) 983-0966. A person answers 24/7 and will tell you which restoration services you need, even if the answer is none.
Our Restoration Services at Work
Water extraction, fire and smoke cleanup and mold remediation: three of the restoration services our crews run every week across North Metro Atlanta.
Helpful resource: EPA: a brief guide to mold and moisture
Why Metro Atlanta Property Owners Choose Verus Restoration
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A seamless hand-off
We handle the mitigation, and our reconstruction partner, a sister company, handles the rebuild, so there’s no gap between the cleanup crew and the contractor.
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Open 24 hours
Property damage doesn’t wait for business hours. Call or text any time, including nights, weekends and holidays.
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Transparent communication
You’ll know what we found, what we’re doing and what comes next — in plain language, at every step.
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Residential & commercial
Homes, condos, offices, retail, multifamily and industrial properties across Gwinnett, DeKalb, Fulton and Cobb counties.
Restoration Services Across Metro Atlanta
Verus Restoration is based in Norcross and serves the northern and eastern Atlanta suburbs across Gwinnett, DeKalb, Fulton and Cobb counties, with coverage extending into Northeast Georgia. Our initial service area includes:
- Norcross
- Peachtree Corners
- Duluth
- Lilburn
- Lawrenceville
- Tucker
- Stone Mountain
- Doraville
- Chamblee
- Johns Creek
- Suwanee
- Dunwoody
- Sandy Springs
- Brookhaven
- North Atlanta (Buckhead)
- Alpharetta
- Roswell
- East Cobb
- Marietta
- Smyrna (Vinings)
- Snellville
Outside these areas? Call us anyway — we take on projects throughout Northeast Georgia. See all service areas.
Property Damage Restoration FAQs
How fast can Verus Restoration respond to an emergency?
We are open 24 hours a day, 7 days a week. Call or text (404) 983-0966 and we’ll start helping on the phone immediately and dispatch a crew to your property.
Do you handle both the cleanup and the rebuild?
We handle the cleanup, and our partner handles the rebuild. Verus Restoration does the emergency mitigation, drying and cleanup; structural repairs and reconstruction are handled by our reconstruction partner, a sister company we work alongside, with a seamless hand-off so the rebuild starts without starting over.
Will the damage be documented for my insurance claim?
Yes. We document the damage we find and the work we perform in detail, so you have a clear record to support your claim and your conversations with your adjuster.
Do you restore commercial properties?
Yes. We restore offices, retail spaces, multifamily buildings and industrial properties, and we can plan the work around keeping your business operating.
What should I do first after water or fire damage?
Make sure everyone is safe and the source is stopped if you can do so safely — shut off the water, stay out of unstable areas, and keep clear of standing water near electrical equipment. Then call (404) 983-0966. The sooner mitigation starts, the less damage there is to repair.
Restore. Rebuild. Renew. It’s not just a tagline — it’s the order we work in.
If your home or business has been damaged, don’t wait for the problem to get bigger. Reach Verus Restoration now and let’s get your property back.
Prefer email? [email protected] · Open 24 hours · Serving Metro Atlanta & Northeast Georgia