Service Areas · 21 Communities · Open 24 Hours

Restoration Service Areas Across North Metro Atlanta

Gwinnett, DeKalb, Fulton & Cobb counties · ★ 4.8 on Google · A person answers 24/7 · We help you file your insurance claim

Response map · 21 communities

How Fast Our Crew Reaches Your Community

Every Verus crew rolls out of our shop at 1600 Indian Brook Way in Norcross, right off I-85 and I-285. Pick your community to see the route we drive and the typical drive time, then tap through for local details. Not on the map? Call (404) 983-0966 — a person answers 24/7.

Dispatching from Norcross

Pick a community

Tap a numbered pin to see our route and typical drive time.

Call (404) 983-0966
21 communities · 4 counties · Open 24 hours

Emergency Property Damage Restoration Across North Metro Atlanta

Verus Restoration is based in Norcross, where I-85, I-285, Peachtree Industrial and Buford Highway meet — which puts most of north metro Atlanta within a short drive. From here we serve 21 communities across Gwinnett, DeKalb, Fulton and Cobb counties with one 24-hour team for water, fire, smoke, mold and storm damage, from the first phone call through cleanup, with reconstruction through our partner company.

Pick your community below for local ZIP codes, neighborhoods and the specific risks we see there — or skip the reading and call (404) 983-0966. If you’re in the area, we’re on the way.

Find your community

Service Areas by County

Every community below has its own page with local ZIP codes, neighborhoods, the property-damage risks specific to that area, and the fastest way to reach us. Norcross is home; everything else radiates out from there.

Just outside the map?

Not Sure You’re in Our Service Area?

Call anyway. The 21 communities above are our core service area, but the lines between them are soft — Berkeley Lake, Buford, Decatur, Vinings, Kennesaw and the unincorporated neighborhoods in between come up every week. Tell us where the property is and what happened, and we’ll give you a straight answer about whether we can be there and how soon. For larger losses we also respond across North Metro Atlanta and into Northeast Georgia.

See all restoration services →

Property damage anywhere in North Metro Atlanta?

Burst pipe, flooded basement, kitchen fire, storm damage, mold, a leak from the unit upstairs — call or text and we’ll tell you what to do this minute, then get a crew moving from Norcross. Open 24 hours, 7 days a week, in all 21 communities.

(404) 983-0966 Or text “HELP” to the same number — send photos of the damage
How it works

How a Norcross-Based Team Covers 21 Communities

  • A central base

    Norcross sits where I-85, I-285, Peachtree Industrial and Buford Highway come together. Most of our service area is one or two main roads away.

  • One number, any hour

    Calls go to a person, not a queue, 24 hours a day. You get instructions for right now and an honest arrival window.

  • Local knowledge

    A 1950s ranch in Doraville, a Buckhead high-rise and a Suwanee new-build fail in different ways. Each community page lists the risks we see there.

  • One team, 24/7

    We handle cleanup, drying and remediation, then hand the repairs and rebuild to our reconstruction partner, a sister company, with your photos, readings and scope already in hand.

What to expect

When You Call Verus, Wherever You Are

  1. You reach a person

    Any hour. We’ll ask what happened and where, tell you what to do right now, and give you an honest arrival window.

  2. A crew leaves Norcross

    Equipped for the loss you described — pumps and dryers, board-up and tarping, or containment and air filtration.

  3. Damage is stopped and documented

    Source stopped, moisture mapped, photos taken, materials listed — everything your insurance claim will need, from the first visit.

  4. A seamless hand-off for the rebuild

    We handle cleanup, drying and remediation, then hand the repairs and rebuild to our reconstruction partner, a sister company, with your photos, readings and scope already in hand.

Questions

Service Area FAQs

Where is Verus Restoration located?

We’re headquartered in Norcross, Georgia, near the junction of I-85, I-285, Peachtree Industrial Boulevard and Buford Highway. That central spot is why we can reach Gwinnett, north DeKalb, north Fulton and east Cobb quickly.

Do you serve areas that aren’t on this list?

Often, yes. The 21 communities listed are our core service area, but we respond across North Metro Atlanta and into Northeast Georgia, especially for larger losses. Call (404) 983-0966, tell us where the property is, and we’ll give you an honest answer about whether we can be there and how soon.

Are you really available 24 hours in every community?

Yes. One number, (404) 983-0966, reaches a person 24 hours a day, 7 days a week, every day of the year, whether the property is in Norcross or Smyrna. You can also text “HELP” to the same number.

Is the response the same in Smyrna or Alpharetta as it is in Norcross?

Same crew, same process, same documentation. Drive time varies with distance and traffic, so we give you an honest arrival window when you call and tell you what to do in the meantime — shutting off water, staying out of a fire-damaged structure, photographing damage.

Do you handle commercial and multifamily properties across the service area?

Yes. Apartment and condo communities, offices, restaurants, retail, warehouses, schools and churches — with per-unit or per-tenant documentation, coordination with property management, and phased work so business can continue where possible. See commercial damage restoration.

Do you work with insurance claims?

We document every loss from the first visit — photos, moisture readings, materials lists and a clear scope — and work directly with your adjuster so the claim moves. You choose your restoration contractor; your policy doesn’t require you to use the one your insurer suggests.

Twenty-one communities, one team, one number. Wherever you are in north metro Atlanta, you shouldn’t have to explain the neighborhood to the people fixing your property.

Prefer email? [email protected] · Open 24 hours · Norcross, GA · Serving Metro Atlanta & Northeast Georgia

Our Service Areas, Up Close

From Norcross to Marietta to Duluth, these service areas are the neighborhoods our crews drive every day.

Norcross, one of the Verus service areas
Duluth homes in the Verus service areas
Marietta, part of the Verus service areas
Tucker, GA, one of the service areas Verus covers 24/7
Marietta, GA, part of the Verus service areas in Cobb County
Duluth, GA, part of the Verus service areas in Gwinnett County

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