Accessibility Statement

Our Commitment

Verus Restoration serves homeowners, renters and businesses across north metro Atlanta, often on the worst day they have had in a long time. We want our website to be usable by everyone, including people who are blind or have low vision, are deaf or hard of hearing, have limited mobility or dexterity, or have cognitive or learning disabilities. We treat accessibility as part of good customer service, consistent with the Americans with Disabilities Act (ADA).

The Standard We Follow

We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C), as our design and testing standard. These guidelines explain how to make web content easier to perceive, operate and understand for people with disabilities. We work toward conformance with this standard; we do not claim that every page fully conforms at all times.

What We Have Done

• Clear structure — each page has one main heading and a logical heading order, so screen-reader users can move through it section by section.
• Text alternatives — meaningful images carry descriptive alternative text; decorative images are hidden from assistive technology.
• Readable text and color — body text uses a clean, scalable font, and we check that text and buttons have strong contrast against their backgrounds.
• Keyboard and touch — links, menus, buttons and forms can be reached with a keyboard, and call and text buttons are large enough to tap easily on a phone.
• Zoom and reflow — pages adapt to phones, tablets and desktops and can be zoomed without content being cut off or needing sideways scrolling.
• Forms — form fields have visible labels, and we never require a form: every request can also be made by phone or text.
• No time limits or flashing — nothing on the site times out while you read or flashes in a way known to trigger seizures.

Known Limitations

Some parts of the site come from other companies and are outside our direct control. We choose these tools with accessibility in mind and are working with their providers, but they may not fully meet WCAG 2.1 AA:

• Live weather radar — the interactive map on our home page is provided by a third party and is visual by nature. Official weather alerts are available in accessible formats from the National Weather Service at weather.gov.
• Embedded forms and review widgets — our contact form and some review displays are hosted by service providers. If a form is hard to use, call or text us instead.
• Documents and photos — older photos and documents may not yet have full text descriptions. Ask us and we will describe or provide the information in another format.

Other Ways to Reach Us

You never need the website to get help. Any service on this site is also available by:

• Phone, 24 hours a day: (404) 983-0966
• Text: text “HELP” to (404) 983-0966 — you can send photos of the damage the same way.
• Email: [email protected]
• Mail: Verus Restoration, 1600 Indian Brook Way, Norcross, GA 30093

If you use a relay service (dial 711) or need information in another format, such as large print or a verbal walkthrough of an estimate, tell us and we will accommodate you.

Feedback and Help

If you run into an accessibility barrier on this site, please tell us. Include the page address, what you were trying to do and the device, browser or assistive technology you were using, if you can. Contact us by phone or text at (404) 983-0966 or by email at [email protected] with “Accessibility” in the subject line. We aim to respond within two business days, and we will help you get what you need right away while we work on a fix.

Ongoing Review

We review the site for accessibility when we add or change pages and periodically check it with automated tools and manual keyboard and screen-reader testing. We will update this statement as we make improvements. You can also read our Privacy Policy and Terms and Conditions.